PSA software for technology and software consultancies.
Connect client projects, resource capacity, time, budgets, billing and ongoing support. Chronodesk gives technology-services leaders one view of delivery and the commercial position behind it.
Client delivery does not stop at the development board.
A software consultancy may use a development tool effectively and still lack a clear operating view of the client engagement around it.
The backlog records technical work. A spreadsheet holds the budget. Resource decisions happen in meetings. Time is submitted somewhere else, invoices are prepared at month-end and support requests arrive through email after go-live.
Chronodesk connects the business of delivering technology services:
- Who is allocated to each client engagement
- How much time has been planned and used
- Whether delivery remains within budget
- Which hours are billable
- What should move into billing
- What support and change work follows implementation
It can sit at the operational centre of a technology consultancy while specialist development tools continue to serve the engineering workflow where required.
Follow the client from opportunity to ongoing service.
1. Turn won work into structured delivery
Move client and opportunity information into projects with phases, milestones, work packages, tasks, owners, budgets and rate cards.
2. Plan the right people
Review capacity and allocate consultants, developers, architects, analysts or project managers across multiple engagements. Identify over-allocation before it affects delivery.
3. Capture delivery time
Record time against the relevant client, project, task or support request. Separate billable and non-billable work and use approvals before the record reaches billing.
4. Monitor budget and progress
Compare planned hours and costs with actual work while the engagement is active. Give delivery and commercial leaders a shared view rather than separate operational and financial narratives.
5. Continue after go-live
Use the service desk, client portal and recurring work for warranty queries, managed support, change requests, retainers or follow-on delivery.
Built for project-led technology services.
Chronodesk is relevant to firms delivering:
Bring delivery and commercial information together.
Projects, portfolios and work breakdown
Structure complex engagements beyond a flat task list. Use phases, work packages, dependencies, project budgets and portfolio views to see delivery at the level required by both project teams and leadership.
Project management software →Capacity and resource planning
See who is available, committed or over-allocated across active and upcoming client work. Compare planned allocations with actual timesheets and utilisation.
Resource management software →Timesheets, rates and billing
Capture work in context, apply client or role-based rates and approve time before billing. Reduce the gap between work delivered and the commercial record used to invoice it.
Timesheet software →Service management on the same client record
Convert supported inbound requests into tickets with ownership, queues and service targets. Track the time spent on ongoing client service alongside project work.
Service desk software →Client portal
Give clients a structured place to submit requests, track work and collaborate without relying entirely on shared inboxes and status meetings.
Client portal software →Reporting
Bring project actuals, resource activity, service work and commercial records into dashboards and reports designed around the way the consultancy operates.
Reporting and dashboards →More than an issue tracker. Different from an MSP tool.
Chronodesk is not positioned as a replacement for source control, CI/CD or every specialist engineering tool. It provides the professional-services layer around the client engagement: projects, people, time, budgets, billing, service and management visibility.
It is also not centred on traditional RMM, endpoint discovery or device billing. The initial fit is technology consultancies and implementation firms whose core challenge is coordinating project delivery and ongoing client work.
One client. One connected operational record.
Client: Northbridge Manufacturing
Engagement: ERP implementation and post-launch support
- Discovery and solution design are managed as project phases.
- Consultants and developers are allocated against planned capacity.
- Time is recorded against tasks using the correct client and role rates.
- Project actuals are compared with budget throughout delivery.
- Approved time contributes to billing records.
- Post-launch queries enter the service desk and remain visible against the same client.
Illustrative workflow. Product configuration and integration scope depend on your requirements.
Technology consultancy PSA FAQ
Can Chronodesk work alongside development tools?
Yes. Chronodesk can serve as the professional-services and commercial delivery layer while specialist development tools continue to support code, pull requests or engineering workflows. Confirm the exact integration requirements during evaluation.
Does Chronodesk support agile delivery?
Chronodesk includes configurable project and task views suitable for Kanban, structured projects and hybrid delivery. The right setup depends on whether Chronodesk will manage the detailed development backlog or the wider client engagement around it.
Can project and support work be managed for the same client?
Yes. Projects and the service desk sit on the same platform, allowing implementation work, change requests and ongoing support to remain connected to the client and relevant time records.
Can we track different consulting rates?
Chronodesk supports rate-card concepts for different clients, roles and engagements. Use the trial or walkthrough to test the rate structure used by your consultancy.
Is Chronodesk designed for pure SaaS product companies?
Chronodesk can manage internal projects, but this page is specifically for technology businesses that deliver services to external clients. A pure product company with no billable client delivery may not need the full PSA model described here.
See whether Chronodesk fits the way you deliver technology services.
Show us how client work currently moves through your consultancy, or create a trial environment and explore the workflow yourself.