Chronodesk
Pricing

The right plan for each person, not the whole team.

Simple per-user pricing. Mix plans across your team and change them month to month as you grow.

Currency
  1. 01 Mix plans in one team Put support on Professional and project leads on Advanced. Pay only for what each role needs.
  2. 02 Scale up or down monthly Add, remove or move users between plans at any time. Changes apply on your next bill.
  3. 03 No lock-in Month-to-month on every plan. Unlimited clients, projects and tasks, with AI included.
Projects and CRM

Essential

For small teams that manage tasks, timesheets, billing and collaboration.

$ 15 per user
per month
Includes
AI usage Standard
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Projects and service

Professional

For teams that run projects and client support from one desk.

$ 30 per user
per month
All of Essential, plus
  • Service management
  • Ticket system
  • Client portal
  • Service knowledge base
  • Document library
  • Inbound email · 2 max
  • Resolution management
  • Recurring tasks
  • Round-robin routing
  • Contract and retainer management
  • API access
AI usage 2× standard
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Full business operations

Advanced

For teams that need advanced tools and automation across their workflows.

$ 40 per user
per month
All of Professional, plus
AI usage 5× standard
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Departmental requirements

Enterprise

Different packages for different roles, with enterprise security and support.

Custom
All of Advanced, plus
  • Role-based packages
  • SAML single sign-on (SSO) and OAuth
  • Dedicated support with premium response SLAs
  • 24/7 support for critical issues
  • Ongoing training
  • Client success manager
  • Private cloud deployment
AI usage Pooled, plus add-on bundles
Talk to sales
  • 14-day free trial on every plan
  • AI included in every plan
  • Month-to-month, cancel any time
  • Unlimited clients, projects and tasks
Not sure which plan fits? Book a demo →
Add-on

Bring WhatsApp Business into the service desk.

Each connected WhatsApp Business number is billed as one extra licence at your plan's monthly user rate. This covers the Chronodesk connector only. Messaging charges are billed to you directly by Meta.

Professional per connected number, per month
$30
Advanced per connected number, per month
$40
Questions

Good to know before you start.

Can I change plans later?

Yes. Upgrade or downgrade at any time. Changes show on your next billing cycle.

How does AI usage work?

AI is included in every plan. Essential carries the standard allowance, Professional doubles it and Advanced gives you five times as much. Enterprise pools usage across your organisation and can add extra AI bundles.

What payment methods do you accept?

All major credit cards and PayPal, plus wire transfer on Enterprise plans.

Can I see Chronodesk before I commit?

Yes. Book a free, personalised demo and our team will walk you through the platform and help you choose the right plan.

Do you offer refunds?

Plans are month-to-month, so you can cancel at any time and won't be billed for the next period. Refund requests outside that are assessed case by case. Contact us and we'll talk it through.

It's how business works.