Turn WhatsApp Messages Into Trackable Support Tickets
Stop losing customer requests in chat logs. Chronodesk helps your team manage WhatsApp messages, voice notes, images and locations as structured service desk tickets.
The Problem With Disconnected Support Tools
Many teams rely on separate automation tools, plugins and manual workarounds to connect WhatsApp to their support process. Chronodesk keeps the workflow simpler by bringing WhatsApp requests into your service desk.
Listen directly in the ticket.
Technicians on site? Clients in a rush? Receive voice notes directly into the ticket timeline. Your team can play them back without leaving the desk, keeping important context attached to the customer request.
- No file downloads required
- Native audio player
- Stored securely in ticket history
Built for Real-World Support Teams
Chronodesk WhatsApp ticketing is useful for teams that already receive customer or internal requests through WhatsApp and need a more structured way to manage the work.
SLA Tracking Included
WhatsApp requests can be managed with the same structure as other service desk tickets. Track ownership, status, response times and resolution progress from one place.
Request a WhatsApp Ticketing Demo
Share your details and our team will contact you to show how Chronodesk can turn WhatsApp messages into trackable support tickets.
Chronodesk is an independent business software platform and is not affiliated with WhatsApp LLC or Meta Platforms, Inc.