Next-Gen ITSM

Support.
Resolve.
Bill. Instantly.

The enterprise-grade Service Desk that unifies native WhatsApp, AI automation, and financial tracking in one powerful workspace.

1
Ticket #101
Task Created
Syncing...
Invoiced

The "Native" Advantage

Stop paying the "integration tax". All your essential tools are built directly into the core.

Included

Zero Friction WhatsApp

Clients send voice notes or messages; you get structured tickets. Respond directly from the desk.

Voice Note (0:14)
Ticket #40 created. Investigating now.
Revenue +

Turn Support into Revenue

Log billable time on tickets and generate invoices without leaving the platform.

01:42:10
+ Invoice

The Unified Inbox

Manage all email threads alongside chat tickets. No lost context, no switching tabs.

Instant Answers

Link tickets to knowledge base articles for faster resolution and automated agent training.

Smart Workflows

Intelligent Automation.
Built-in.

Chronodesk thinks for you. From autonomous categorization to one-click canned responses, our AI agents handle the busy work.

  • AI Agents

    Auto-routing based on sentiment and keywords.

  • Canned Responses

    Standardize communication with pre-approved templates.

Trigger
New Ticket Received
Simple Query
Send Canned Response
Critical Issue
Escalate to L2

Never Miss a Commitment

Multi-tiered SLAs track response and resolution times, automatically escalating tickets before they breach.

95% within SLA

First Response

Average: 2m 14s

80% Resolution

Resolution SLA

Consistent performance

Auto-Escalation

Triggers before breach happens

Real-time visibility for Leaders

Customizable dashboards that give you the pulse of your service operations instantly. Track CSAT, Billable Hours, and Volume trends.

4.9/5
CSAT Score
1,240
Billable Hours
Today
Volume Trend
Executive Overview
2m ago
14m ago
1h ago

Ready to upgrade your Service Experience?

Join the teams streamlining support, billing, and projects in one platform.