WhatsApp Integration for Modern Customer Support

Enable customers to submit service desk requests directly through WhatsApp. Transform customer communication with seamless WhatsApp integration.

Book a Demo

Native WhatsApp Integration Built-In

Chronodesk's WhatsApp integration allows customers to reach your support team directly through WhatsApp, creating tickets automatically and ensuring no customer query goes unanswered.

Direct Ticket Creation

WhatsApp messages automatically convert into support tickets in your service desk.

Real-Time Communication

Respond to customers instantly through WhatsApp with seamless two-way communication.

Unified Inbox

Manage WhatsApp conversations alongside email, forms, and other channels in one place.

Customer Convenience

Meet customers where they are - WhatsApp is the preferred communication channel for many.

Powerful Features for WhatsApp Customer Support

Automatic Ticket Generation

Every WhatsApp message creates a ticket automatically. Track conversations, assign to agents, and maintain full support history.

Multi-Agent Support

Assign WhatsApp conversations to multiple team members. Enable collaboration and ensure quick resolution.

Rich Media Support

Send and receive images, documents, and files through WhatsApp. Capture visual issues and share solutions easily.

SLA Tracking

WhatsApp tickets follow the same SLA rules as other channels. Ensure consistent response times across all communication methods.

Conversation History

Maintain complete conversation history. Access past interactions and context for better customer service.

WhatsApp Business API

Leverage WhatsApp Business API for verified business accounts. Build trust and credibility with customers.

Our Onboarding Process

A personalized approach to ensure your team gets the most out of Chronodesk

1

Apply for Access

Submit your application

Tell us about your needs

2

Discovery Call

We discuss your requirements

Explore if we're a good fit

3

Sign Agreement

Both parties decide to proceed

Complete paperwork

4

Onboarding Begins

We set up your workspace

Configure to your needs

5

Complimentary Training

First month training included

At no extra cost

Ready to get started? Apply for access today and let's see if Chronodesk is the right fit for your team.

Apply

Transform Customer Communication with WhatsApp Integration

Ready to get started? Apply now.

Apply Now