WhatsApp Integration for Modern Customer Support
Enable customers to submit service desk requests directly through WhatsApp. Transform customer communication with seamless WhatsApp integration.
Book a DemoNative WhatsApp Integration Built-In
Chronodesk's WhatsApp integration allows customers to reach your support team directly through WhatsApp, creating tickets automatically and ensuring no customer query goes unanswered.
Direct Ticket Creation
WhatsApp messages automatically convert into support tickets in your service desk.
Real-Time Communication
Respond to customers instantly through WhatsApp with seamless two-way communication.
Unified Inbox
Manage WhatsApp conversations alongside email, forms, and other channels in one place.
Customer Convenience
Meet customers where they are - WhatsApp is the preferred communication channel for many.
Powerful Features for WhatsApp Customer Support
Automatic Ticket Generation
Every WhatsApp message creates a ticket automatically. Track conversations, assign to agents, and maintain full support history.
Multi-Agent Support
Assign WhatsApp conversations to multiple team members. Enable collaboration and ensure quick resolution.
Rich Media Support
Send and receive images, documents, and files through WhatsApp. Capture visual issues and share solutions easily.
SLA Tracking
WhatsApp tickets follow the same SLA rules as other channels. Ensure consistent response times across all communication methods.
Conversation History
Maintain complete conversation history. Access past interactions and context for better customer service.
WhatsApp Business API
Leverage WhatsApp Business API for verified business accounts. Build trust and credibility with customers.
Our Onboarding Process
A personalized approach to ensure your team gets the most out of Chronodesk
Apply for Access
Submit your application
Tell us about your needs
Discovery Call
We discuss your requirements
Explore if we're a good fit
Sign Agreement
Both parties decide to proceed
Complete paperwork
Onboarding Begins
We set up your workspace
Configure to your needs
Complimentary Training
First month training included
At no extra cost
Ready to get started? Apply for access today and let's see if Chronodesk is the right fit for your team.
ApplyTransform Customer Communication with WhatsApp Integration
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