Streamlined Ticketing System for Customer Support
Support your clients efficiently with streamlined ticket resolution tools. Manage tickets, track progress, and deliver exceptional customer service.
Book a DemoComprehensive Ticket Management
Chronodesk's ticketing system provides a centralized platform for managing all customer support requests. From ticket creation to resolution, track every interaction and ensure nothing falls through the cracks.
Multi-Channel Tickets
Create tickets from email, WhatsApp, forms, or manually. Unified inbox for all channels.
Custom Queues
Organize tickets into custom queues. Filter and view tickets by team, status, or priority.
Ticket Assignment
Assign tickets to agents manually or automatically. Round-robin routing for balanced workload.
Status Tracking
Track ticket status from creation to resolution. Custom statuses to match your workflow.
Powerful Ticketing Features
Ticket Automations
Automatically convert emails and messages into tickets. Set up rules for auto-assignment and routing based on keywords or sender.
Collaboration Tools
Assign multiple team members to tickets. Use discussion boards for internal collaboration and knowledge sharing.
Ticket Templates
Create response templates for common issues. Speed up resolution with pre-written responses.
Time Tracking
Track time spent on tickets. Generate reports for billing and performance analysis.
Ticket History
Maintain complete history of all ticket interactions. Access past conversations and resolutions for context.
Customer Portal
Enable customers to view ticket status and communicate through a self-service portal. Reduce support workload.
Our Onboarding Process
A personalized approach to ensure your team gets the most out of Chronodesk
Apply for Access
Submit your application
Tell us about your needs
Discovery Call
We discuss your requirements
Explore if we're a good fit
Sign Agreement
Both parties decide to proceed
Complete paperwork
Onboarding Begins
We set up your workspace
Configure to your needs
Complimentary Training
First month training included
At no extra cost
Ready to get started? Apply for access today and let's see if Chronodesk is the right fit for your team.
Apply